Product / Developer

Keep your CRM. Connect the work.

Your CRM stays the system of record. AIVI runs the engagement and writes everything back.

DEVELOPER / REQUEST AND RESPONSE

↗︎Request

AIVIEngagement

✓Write-back

API / ILLUSTRATION

{
  "stage": "Request",
  "source": "your system",
  "context": "Your system starts the work"
}

Your system starts the work

ILLUSTRATION

Capabilities

AIVI receives lead details from your connected sources.

Available

Keep the conversation with the customer record.

Available

Review the surfaces and operations your platform needs.

Confirm in review

01

Keep customer work in your CRM.

Connect your lead sources and the components your customers need. AIVI writes the conversation back.

02

Review the surfaces, operations and permissions required for your integration.

03

Follow a conversation through the integration and check the result against the matching customer record.

Keep exploring

One AI platform for customer conversations.

You approve the work before an agent touches a customer.

Your next step

Start with the follow-up, service or admin taking time from your team. We’ll identify the work to review and how it fits your current systems.