Product

Four suites. A connected customer workflow.

Ignite runs the work. Agent Desktop brings your people in. xPulse reviews the conversation. Agent Foundry keeps agent approval in your hands.

Explore the work
THE CUSTOMER WORK LOOP
THE CUSTOMER WORKRun the conversationContext follows every step
Review informs the next approved version

Run the conversation

ILLUSTRATION
The product, organized around the work

Select a suite to see its role in the customer workflow.

Orchestration & workflow

Keep the customer work moving.

Answers every lead in seconds and keeps following up until a person is needed.

Explore Ignite
ONE ROLE IN THE WORKFLOW

Keep the customer work moving.

See the capabilities inside
IGNITE / ENGAGEMENT SEQUENCE
Customer enquiry
↗︎Lead arrivesQualifyFollow upWarm handoff
NEXT ACTION

Bring in the customer details

The conversation and context travel with the customer.

Customer workflow

Bring in the customer details

ILLUSTRATION

Your next step

Get your AI readiness review.

Start with the follow-up, service or admin taking time from your team. We’ll identify the work to review and how it fits your current systems.

Find the work you can automate
Four suites. A connected customer workflow. | AIVI